Course Dates and Deadlines

CPS II
Winter 2012
January 30-March 23, 2012
Final exams: March 26 - 30, 2012

CPS I
Spring 2012
April 23- June 15, 2012
Final exams: June 18 - 22, 2012
Application Deadline: February 24, 2012
Fee Deadline: March 26, 2012

CPS II
Summer 2012
July 23- September 14, 2012
Final exams: September 17-21, 2012
Fee Deadline: July 18, 2012

Successful completion of CPS I is required for promotion to the
next level, CPS II.

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CPS II ONLINE
Fall 2011
Oct.29, 2011-Feb.17, 2012 Final Exams: Feb.11-17, 2012

CPS I ONLINE
Summer 2012
July 9 - Oct 15, 2012
Final Exams: Oct.9-15, 2012
Application deadline: May 25, 2012
Fee deadline: June 15, 2012

CPS II ONLINE
Fall 2012
Oct.29, 2012-Feb.17, 2013 Final Exams: Feb.11-17, 2013
Fee deadline: October 26, 2012

CPS I | CPS II | CPE

Module 1 | Module 2 | Module 3 | Module 4 | Module 5

Advanced Communication Skills

Learners will build on the foundations previously learned in CPS I through Communication Skills and Patient Counselling. Language skills such as summarizing, paraphrasing, transitioning, clarification and systematic interviewing will be emphasized and reinforced through large group activities. Flexibility in interviewing in order to meet specific patient needs is an expected outcome. In small groups, learners will have the opportunity to role play with standardized patients and receive feedback from both pharmacists and English teachers.

Course content is divided into three integrated sections:

Advanced Interviewing Skills Lectures:
Format: 3 x 3-hour large-group interactive sessions, individual counseling sessions (1/2 hour)

Advanced Interviewing Techniques #1 – Focused Information Gathering and Complex Information Providing

Advanced Interviewing Techniques #2 – Communication in Special Situations and helping patients manage therapeutic regimens

Advanced Interviewing Techniques #3 – Ethical Dilemmas

Patient Care Skills
This course requires the learner to integrate previously learned language, communication and clinical skills in a pharmacy practice context to meet patient care needs. Learners have the opportunity to apply their language and patient care skills by role-playing patient/pharmacist scenarios. Feedback is given on clinical skills and interviewing technique.

Format: Each learner has the opportunity to role-play 4 x 10 minutes interviews with a patient played by program staff or English language instructors.  Role-plays will vary in difficulty with each successive week.

Standardized Patient Scenarios
Actors trained to portray patients present roles and situations that require the application of all clinical skills including: information gathering, identifying drug-related problems, management options (drug and non-drug), documenting, as well as the demonstration (by the learner) of communicative competence. Feedback is given to learners both from the facilitator and the standardized patient. Assessment on the integration of all skills, particularly clinical and problem-solving skills, is provided.

Topics: (4 chosen for each iteration of CPS II)
1. Otitis Media/Urinary Tract Infections
2. Depression
3. Cancer Pain Management
4. Rheumatoid Arthritis
5. Asthma
6. Diabetes
7. Bipolar Affective Disorder
8. Hypertension/Hyperlipidemia
9. Angina/Anticoagulation
10. Osteoporosis
11. Seizure Disorders
12. Ulcerative Colitis